Terms and Conditions

PHEMA Terms & Conditions

Last Updated: April 15, 2025

Welcome to PHEMA.org — The Phriendly Helping Emergency Mutual Aid network. These Terms and Conditions (“Terms”) govern your use of our website, forums, services, and community tools. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, please refrain from using our platform.

1. Who We Are

PHEMA is a community-driven platform rooted in the Phish fanbase, created to support one another in times of need and beyond. Through mutual aid, mental health support, directories, forums, event listings, and nonprofit collaborations, we aim to build a safe, compassionate space online and on tour.

2. Acceptance of Terms

By accessing PHEMA.org, you confirm that you are at least 13 years old and legally capable of entering into these Terms. Continued use of the site implies consent to be governed by this agreement, our Privacy Policy, and our Community Guidelines.

3. Not a Substitute for Professional Advice

PHEMA.org may offer peer support and resource-sharing — but we are not medical professionals, lawyers, or crisis counselors. Content shared on the site is for informational and community-building purposes only and should never replace advice from licensed professionals.

4. User Accounts

To access many features of PHEMA (forums, group chats, directories, etc.), you must create an account.

You agree to:

  • Provide accurate and complete information when registering

  • Keep your login credentials secure

  • Take responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms or our Community Guidelines.

5. Community Conduct

By joining PHEMA, you agree to:

  • Treat all users with kindness, respect, and care

  • Avoid hate speech, harassment, spam, or abusive behavior

  • Respect others’ privacy and consent

  • Follow all applicable laws

We reserve the right to moderate content and remove posts or users that violate our values or pose harm to the community.

6. Privacy & Data Use

We take your privacy seriously. Please review our Privacy Policy for details on how your information is collected, used, and protected.

We do not sell user data. Information submitted via forms, profiles, or posts is used only for the purposes stated and will never be shared without your consent.

7. Forum, Group & Directory Participation

PHEMA offers various community tools, including:

  • Support Groups

  • Forums

  • Business and Nonprofit Directories

  • Crowdfunding Hubs

  • Volunteer Boards

  • Event Calendars

By contributing to these spaces, you grant PHEMA a non-exclusive license to use your content for display and community engagement. You are responsible for the content you share and any consequences it may bring.

8. Donations, Listings, and Fundraisers

Some pages on PHEMA may include embedded crowdfunding campaigns, nonprofit donation links, or marketplace listings. While we aim to feature only trusted and verified listings, PHEMA is not liable for transactions made through third-party platforms (e.g., GoFundMe, Venmo, Stripe, etc.).

Please exercise due diligence before donating or purchasing.

9. Changes to the Site

PHEMA is a living project — content, features, and design may evolve over time. We reserve the right to update or remove features, sections, or user accounts at our discretion, with or without notice.

10. Termination of Access

We may suspend or terminate your access to the site at any time if you:

  • Violate these Terms or Community Guidelines

  • Post dangerous or inappropriate content

  • Engage in fraudulent, misleading, or abusive behavior

11. Limitation of Liability

PHEMA.org and its volunteers, board members, and partners are not liable for:

  • Any direct or indirect damages resulting from your use of the site

  • Losses incurred through third-party services or external links

  • Harm caused by user-generated content

Use of the site is at your own discretion and risk.

12. Governing Law

These Terms are governed by the laws of the State of Vermont, where PHEMA is registered as a nonprofit. Any legal disputes must be resolved within the jurisdiction of Vermont courts.

13. Contact

For questions about these Terms, please check out our Contact Us page or email: info@phema.org.

Thanks for being part of this mutual aid movement. We’re all int this together. ⭕️➕♥️

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